How We Collect Information
B & G Glass collects information that you provide to us, information from your engagement with our website, advertising and other media. We may combine information that we collect via one method (e.g., from website, digital advertising) with another method (e.g., an offline event). We do this to get a more complete view of preferences for our products and services, which, in turn, allows us to serve you better and with more customization and better products.
Some examples of the categories of information we collect are personal identifiers (name, home address, phone numbers, email address), payment information (credit/debit card numbers), gender, and purchasing information (products or services purchased, obtained, or considered).
Personal Information You Provide
When you create an account on our website, make purchases with us (online or in-store), join a loyalty program, enter a contest, share a photograph, video or product review, call our Consumer Care Center, sign up to receive offers or email, we collect the information that you provide to us. If you use a chat feature on our website, we collect the information you share during the interaction.
Information Automatically Collected on This Website
We collect some data automatically when you use our website. We may obtain information by automated means such as through cookies, pixels, web server logs, web beacons, and other technologies described below. Information collected via automated means include identifiers (e.g., IP address, device ID, cookie ID, mobile advertising identifier), internet or network activity (e.g., browsing and search history, interactions with our website or applications, such as number of visits or clicks on a given page, pages viewed).
These are the types of cookies we use on our website:
These cookies (or similar technologies) are essential for the website to function or provide access to features and functionality on the website. They are usually set in response to actions requesting services, such as setting your privacy preferences, logging in, or filling in forms. They also enable enhanced website functionality and personalization. These cookies (or similar technologies) are essential for the website to function, provide access to features and functionality on the website, and cannot be switched off. These are also used in connection with website functionality, like web chat services, product recommendations, predictive sort, product search, and commenting and rating systems. Providers of these services may use their own analytics cookies (or similar technologies) to measure performance of these services. You may be able to use your browser’s settings to block or alert you about these cookies, but some parts of the website may not work properly.
These cookies (or similar technologies), including Google Analytics, allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website.
These cookies may be set through our website by our advertising partners, who use this information to build a profile of your interests to show you relevant advertisements (for us or other advertisers) on other websites or to other devices connected to you (cross-device advertising).
We and our third-party service providers automatically may collect an IP address, mobile advertising identifier, or other unique identifier information (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”) you use to access our website or third-party websites that publish our advertising. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer our websites, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, deliver advertising and gather broad demographic information. Most mobile devices will allow you to turn off sharing or reset a Device Identifier.
In some of our email messages, we use click through URLs that will bring you to content on our sites. We also use pixel tags to understand whether our emails are read or opened. We use this information to improve our messages, reduce frequency of messages to you and determine interest in content we share.
We do not currently use web beacons on our website.
Security of Your Information
B & G Glass maintains reasonable safeguards to protect all personal information against loss, unauthorized use, disclosure or destruction and when transferring information for processing, and we require third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.
How We Share Information
We do not sell, rent, or lease your personal information or any anonymous data to third parties.
Third Parties Providing Services On Our Behalf
We share information with third party service providers, including service providers that host or assist with technical operation of our website; information technology vendors that provide information technology services; analytics, and research vendors; fraud prevention, legal, compliance, and risk management vendors; order processing fulfillment vendors who process orders, transactions and payments, provide customer service, loyalty program administration, and redemption services; marketing and advertising vendors, social media, or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. We may also share information with third parties to help us identify your online preferences, including the ads with which you interact. This data may be matched with information that we process about you to provide a better experience using our website and products. These third parties are not permitted to use your personal information for their own independent marketing or business purposes.
Your Privacy Rights, Your Choices
In accordance with our routine record keeping, we may delete certain records that contain personal information you have submitted through the websites. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
We will retain your personal information for as long as your account is active or as needed to provide you products and/or services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your personal information to provide you products and/or services, contact us via one of the methods set forth above. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
If you would prefer not to accept cookies, you can manage your cookie preferences by clicking on the “Cookie Settings” button located on the bottom of the website homepage. You cannot disable essential cookies. You can also change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically reject any cookies. However, please be aware that some features and services on our website may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. To learn more about cookies, please visit https://www.allaboutcookies.org.
Under the laws of several states, website and online service operators are required to disclose how they respond to web browser “do not track” signals. B & G Glass does not currently take actions to respond to Do Not Track signals as a uniform standard for such response has not yet been established.
B & G Glass’ website is not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child under age 13, please contact us through one of the methods listed above.
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