FAQ                                  B&G GLASS      Reading PA           610.372.7868   800.373.7869

How do I place an order or schedule a service?

Almost all of our products and services are custom work, so we are unable to list stock prices & rates on this site.  To place an order or schedule a service within our local service area, please call us at 610-372-7868 during our normal business hours* or contact us via email
You may also choose to complete our online "Quote Form".
We also offer 24 hr. commercial emergency service. 

If an insurance claim is involved, we will be happy to handle the paperwork & contact your insurance company for you, but please have your insurance policy information available.  If you have already received a quote, please reference the work order # on your quote when placing your order. We accept all major credit cards.
You may also visit our showroom at -
1440 Carbon St. Reading, PA 19601  directions

If you have an existing 30 day account with us - you may email, fax or call in your order - please include your account # & PO (if required) with your order.

How do I get a quote?

You may contact us toll-free at 800-373-7869 or locally at 610-372-7868 during our normal business hours*, get a quote via our online form, or email us for general information.

When is your showroom open?

*Our normal business hours are:
7am to 6 pm Monday - Thursday
7 am to 5:30 pm Friday
8 am to noon Saturday

Do you ship to my area & how much are shipping costs?

Within 25 miles of our facility in PA, as an option, we can deliver in our specialty glass rack vehicles, at an additional cost.  Installation or set-up of any product will incur an additional installation or set-up charge.  Due to safety concerns, some glass related items are not suitable for customer installation & must be installed by a trained glass technician.  Contact us for an estimate of delivery charges (& installation/set-up if applicable).

If you are outside of our delivery area, we can ship common carrier.    Many glass products require special packaging for transportation via common carrier. B&G Glass is not responsible for glass breakage or damage via common carrier - claims are between the purchaser and the shipping company. Please contact us with your address information (also specify if it is a residential or business address) to get a quote for shipping & packaging costs.

How long will it take to process and receive my order?

Custom work lead times vary depending on the product & specifications.
See tolerances and lead time for approximation.

How do I measure for windows?

Please see our "how to" page for information.

Can you cut glass exactly to my special size?

Please see tolerances and lead time for information.

How do I know what size glass tabletop I need?

Please see tabletop sizes

Do you tint windows?

We tint windows for residential & commercial applications. 
We do not however tint automobile windows.  For auto tinting, we suggest you use a professional, and first contact your local law enforcement to be sure you understand the most recent laws related to automotive window tinting. .

Do you re-silver mirrors?

No. Mirror re-silvering can be very costly due to the process & the EPA regulations regarding disposal. However, there are businesses who specialize in this process.  If your mirror does not have any particular sentimental or monetary value - it is much cheaper to place a new piece of mirror in the frame.  Also, sometimes a new mirror can be placed behind the old mirror. 

I have a question about B&G's website? 
How do I get a link to my website included on your website?

For any questions related to this website, please email webmaster. 
We are happy to add links to local groups & organizations & businesses.  Other sites will be reviewed for relevance prior to inclusion.

I have a product or service that I think may be of interest to your company - who do I contact?

Please contact our purchasing department via email or mail product information to us at: 1440 Carbon St. Reading, PA 19601
Attn: Purchasing Dept.

I will be installing my own glass, is there anything specific I need to do when I receive my order?

Before you even un-package your order, please review our recommendations for consumers regarding the safe handling of glass.

Help, can't find the specific product or service I need...

To find products & services on our website, please try our site search or sitemap or feel free to email or call us.

Related Topics

how to's
glass terms
lead time / tolerances
contact & directions


All Departments

 

 

B&G Glass
1440 Carbon St.
Reading, PA 19601

610-372-7868
610-373-7869